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[personal profile] mrph
...and here endeth the saga. I've just e-mailed to cancel the order and request a refund. It's beyond a joke, and right now I have far better uses for that money.

Date: 2002-08-27 04:46 pm (UTC)
From: [identity profile] ciphergoth.livejournal.com
I suspect that whether you get a prompt and courteous refund will make quite a large difference to Pennangalan Dreams's future sales...

Date: 2002-08-27 05:20 pm (UTC)
From: [identity profile] mrph.livejournal.com
It really shouldn't be a problem - aside from anything else, it was Dok who offered it as an option, last time we spoke. At the time, I chose to hang on a bit longer and see if the supplier would sort it out.

Both Dok and Katrina have been very helpful/informative throughout - the issue seems to be that their supplier's hung them out to dry on this particular style, which is hardly Pennangalan's fault (and the problem style is now marked up as "Although we are accepting orders on this style now, there may be some delays before we can ship them" on the website).

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